Nature of Fault: screen displayed message "Gotcha" and cannot run the programs.
Remedial Action taken
I investgated the problem of the computer.
It seems to me that the problems were caused by Gotcha virus because someone's screen displayed "Gotcha" ITS MAGIC need to buy a professional piece of anti virus software to get rid of the virus.The anti virus software would also have to be updated on a regular basis so that if any new viruses were to come up on the system they would delt with before they caused anymore problems to ITSMAGICS computer systems.
Reference:http://vil.nai.com/vil/content/v_514.htm
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